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Frequently Asked Questions

We offer free standard delivery to UK customers on all orders over £50. For orders under £50, standard delivery is £3.99

This depends on the delivery service you have selected for your order. Once your order has been dispatched, you will receive an email as confirmation along with your tracking details. For problems with delivery, please contact our Customer Services for assistance.

If you have received your order and wish to return one or more parts of it, please contact us or call 03333 44 80 44. We will then setup a returns authorisation number and provide instructions to return.

Yes, virtually every product available on our website comes with a manufacturer warranty. As standard, this warranty will last for 12 months from the date you receive your product. Some brands, such as Gigaset, offer a two-year warranty on many of their products. We also offer the option of extending your warranty on some of our most popular products for a small extra charge. For more information about our warranty policy, click here.

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